Suggested text: Our website address is: https://searchfoundation.in.
Collection of Your Information
Once you start using our Platform, we collect and store your information. It only includes the information provided by you. You can always browse the Platform without telling us who you are or revealing any personal information about yourself that we have not asked you to provide us. Once you give us access to your personal information, you are no longer anonymous to us. For easy understanding, we specify which fields are mandatory to fill and which fields are optional. You always get an option to not provide information by choosing not to use a specific service, product or feature on the Platform.
What do We Track?
In general, we mostly track your buying behaviour, preferences, and other useful information related to your purchase that you choose to provide on our Platform. This information is vital for us to do internal research to know our users’ demographics, interests, and behaviour to better understand, protect and serve our users. The information gathered is then compiled and analysed on an aggregated basis. It can include the URL you just came from, which URL you visit next, your computer browser information, and most importantly, your IP address.
We also collect personal information, including email address, delivery address, name, phone number, credit card or debit card, UPI ID, and other payment instrument details from you as soon as you set up an account on our platform. You provided all the details mentioned. The payment details are mandatory when you try to transact with us. You still have the option to browse some sections of our Platform without being a registered member. But there are certain activities, including placing an order or consuming our online content or services, where you require registration. Your contact details are used to send you offers based on your previous orders and interests.
If you choose to reach out via chat rooms, leave feedback on the Platform, or comment on the social media handles maintained by us, we will also collect that information. Generally, this information is used to resolve disputes, provide better customer support, troubleshoot problems and as an integral part of internal research and analysis as permitted by law.
At the same time, we also collect information when you send us personal correspondence like emails or letters. It also happens when third parties send us correspondence about your activities or postings on the Platform.
Use of Demographic / Profile Data / Your Information
Your personal information is used to provide the product and services you request. But you always have the option to opt out of such uses. We use your personal information for better logistic management, enhancing customer experience, resolving disputes, troubleshooting problems, promoting safe service, collecting money, measuring user interest, customising the experience, informing the users about online and offline offers, and providing updates.
We never access your SMS, instant messages, contacts, location, camera, photo gallery etc., without your consent. We may also request you to provide your PAN, GST Number, Government issued ID cards/number, and Know-Your-Customer (KYC) details to (i) check your eligibility for certain products and services, including but not limited to credit and payment products; (ii) issue GST invoice for the products and services purchased for your business requirements; (iii) enhance your experience on the Platform and provide you access to the products and services being offered by us, sellers, affiliates or lending partners. If you deny providing access to some information, your access to our product and services automatically gets restricted.
Links to Other Sites
Our Platform may provide links to other websites or applications that can collect personal information about you only if you click on the link or allow them to access information. Make sure to click on the links carefully, as we don’t take responsibility for the privacy practices or the content of those linked websites.
We keep a close eye on reasonable physical, electronic and procedural safeguards to protect your personal information. Every time you access your account information, we offer the use of a secure server. Once your information is in our possession, we abide by our security guidelines to protect your privacy and information against unauthorized access. However, whenever using an online Platform, the users have to accept the inherent security implications of data transmission over the internet and the World Wide Web. Online platforms cannot always be guaranteed as completely secure; therefore, there will always be additional risks when using the Platform. It is the responsibility of the users to ensure the protection of login and password records for their accounts.
Search Foundation provides all users with the opportunity to opt for receiving notifications and opt-out of receiving non-essential (promotional, marketing-related) communications even after setting up an account with us.
Advertisements on Platform
We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you. You have an option to opt-out from tracking personalized advertising using the “Opt out of Ads Personalization” settings using your device’s settings
We are very particular about keeping your personal information accurate and up-to-date. If any of the personal information you inform us is inaccurate, we erase or rectify it. You will always get the option to access, correct, and update your personal information directly through the functionalities provided on the Platform. You can also delete certain non-mandatory information anytime you want by visiting the Profile and Settings sections. If there is any trouble doing the changes, you can also write to us at the contact information provided below to assist you with these requests.
You, while providing your personal information over the Platform or any partner platforms or stablishments, consent to us (including our other corporate entities, affiliates, and lending.